Terms & Of Use

Last Updated: August 23, 2026

Welcome to N2N Systems. These Terms & Conditions ("Terms", "Terms of Use") govern your access to and use of the N2N Systems website, software, products, support services, and other services provided by N2N Systems. By accessing or using our website or services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the N2N Systems website or purchasing, accessing, or using any product or service provided by N2N Systems, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any provision of these Terms, you should discontinue use of the website and services.

2. Products and Services

N2N Systems provides software development, website development, application development, hosting-related solutions, technical support, maintenance, and other technology-related services as agreed with the customer.

The scope of work, features, deliverables, timelines, pricing, payment terms, and support commitments may vary depending on the package or project purchased by the customer and shall be governed by the applicable quotation, proposal, work order, invoice, agreement, or other written communication.

3. Customer Responsibilities

Customers are responsible for providing accurate information, required content, credentials, approvals, documents, and other materials necessary for the delivery of services.

Any delay in providing required information, approvals, access credentials, content, or other dependencies may affect the project delivery schedule.

4. Payment Terms

Payment terms shall be as specified in the applicable quotation, invoice, proposal, or agreement.

N2N Systems reserves the right to suspend development, support, hosting, maintenance, or other services where payments remain outstanding beyond the agreed payment period.

5. Software and Website Delivery

N2N Systems will make reasonable efforts to deliver software, websites, applications, and other technology services according to the agreed scope and specifications.

Any feature, functionality, integration, modification, or requirement that is outside the agreed scope may be treated as additional work and may be subject to additional charges and revised timelines.

6. Technical Support

N2N Systems provides technical support through available communication channels such as telephone, email, chat, remote assistance, or other agreed methods.

Unless specifically included in a written agreement, onsite support is not included in standard technical support services and may be provided separately subject to availability and applicable charges.

7. Hardware and Server Responsibility

N2N Systems is not responsible for physical hardware failures, server hardware malfunction, data-center infrastructure failure, network outages, or problems caused by third-party hosting or infrastructure providers, except to the extent expressly agreed in writing.

Customers are responsible for maintaining appropriate and regular backups of their website, software, databases, files, and other important information. Customers should not rely solely on N2N Systems or any third-party hosting provider for backup and recovery.

8. Data Loss and Software Failure

N2N Systems will take reasonable measures to provide reliable software and services. However, software and technology services may be affected by circumstances beyond our reasonable control, including server failures, third-party service interruptions, cyber incidents, network problems, operating system issues, software conflicts, or unauthorised access.

N2N Systems shall not be responsible for data loss, corruption, business interruption, or other losses resulting from circumstances outside its reasonable control, subject to applicable law and the terms of any specific written agreement with the customer.

9. Username, Password and Account Security

Customers are responsible for maintaining the confidentiality of usernames, passwords, API keys, hosting credentials, database credentials, and other access information associated with their accounts or software.

Customers must immediately notify N2N Systems if they suspect that their credentials have been compromised or accessed without authorisation.

N2N Systems shall not be responsible for losses resulting from the customer's failure to maintain the confidentiality of account credentials or from unauthorised access caused by the customer's negligence or failure to follow reasonable security practices.

10. Data Security and Cyber Incidents

N2N Systems takes reasonable technical and organisational measures to protect systems and information under its control. However, no website, software, server, network, or online service can be guaranteed to be completely secure.

N2N Systems shall not be liable for security incidents, hacking, malware, data theft, unauthorised access, distributed denial-of-service attacks, vulnerabilities in third-party software, or other cyber incidents where such events occur despite reasonable security measures or arise from circumstances outside N2N Systems' reasonable control.

11. Third-Party Services

Our services may depend on third-party services, APIs, payment gateways, hosting providers, domain registrars, cloud platforms, SMS providers, email providers, analytics services, or other external platforms.

N2N Systems is not responsible for service interruptions, policy changes, pricing changes, technical failures, account suspension, or other actions taken by third-party service providers.

12. Intellectual Property

Unless otherwise agreed in writing, all trademarks, logos, website content, software components, documentation, designs, source materials, methodologies, and intellectual property belonging to N2N Systems remain the property of N2N Systems or its respective licensors.

Customer-specific ownership or transfer of source code, designs, content, or other deliverables shall be determined by the applicable quotation, agreement, or written terms between N2N Systems and the customer.

13. Prohibited Use

Customers shall not use N2N Systems' services for unlawful, fraudulent, abusive, malicious, or unauthorised activities, or for activities that violate applicable laws or the rights of third parties.

14. Limitation of Liability

To the maximum extent permitted by applicable law, N2N Systems shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings arising from the use of or inability to use our services.

Any liability of N2N Systems, where legally applicable, shall be limited to the amount actually paid by the customer for the specific service giving rise to the claim, unless otherwise expressly agreed in writing.

15. Force Majeure

N2N Systems shall not be liable for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, fire, flood, war, governmental actions, internet or telecommunications failures, power failures, cyberattacks, labour disputes, third-party service failures, or other unforeseen events.

16. Suspension or Termination

N2N Systems may suspend or terminate access to services where a customer violates these Terms, fails to make required payments, engages in unlawful activity, attempts to compromise systems, or otherwise misuses the services.

17. Changes to Terms

N2N Systems reserves the right to modify these Terms & Conditions from time to time. Updated Terms will be published on this page with the revised date.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, disputes arising from these Terms or the services provided by N2N Systems shall be subject to the jurisdiction of the competent courts in India.

19. Contact Information

For questions regarding these Terms & Conditions, please contact N2N Systems through the contact details published on our website.

N2N Systems
720, Kirti Shikhar Tower, District Center,
Janakpuri, West Delhi, New Delhi – 110058, India